Admin
How Does The System Work?
The Real Time Manager system was designed from the ground up to be very user friendly. This help section was created to assist you in exploring all elements of this system and to allow you to fully benefit from the powerful tools we have included. After ordering Real Time Manager we will create your account. This includes your company information, a default or preferred service provider and local zones around the areas where you work. Adding additional work locations and service providers will be discussed later in this section.
Company Information:
Our specialists will customize Real Time Manager with your company’s unique properties and information. Changing your company name or creating a new company will result in the loss of your stored data, so please consult us with any issues regarding your company setup. If you want to use Real Time Manager with any other company, you will need to purchase an additional license. Information other than your company’s name can be changed without consulting us.
Our specialists will input your company name, service type, phone numbers, contact name and other information as part of your unique identity. Once you begin using Real Time Manager it is particularly important to setup your hours of operation, because scheduling and commission rates will be based on this information. If, on a specific day, your hours of operation are such that additional commission must be paid (generally this applies on weekends), then you must adjust your opening time for one minute past the starting hour.
Default Provider:
A default service provider will be created when you start using Real Time Manager. Whenever you add a new service you have the option of using the default provider or selecting a different provider.
Parts and Groups:
Inventory management and component pricing can be handled on the ‘Admin’ page under the “Parts And Group Lists” button. Parts are sorted by groups that can be edited or deleted if necessary.
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