User License and User Roles in Real Time Manager

Licenses

Your First User License

When you buy Real Time Manager, your account will be active within a business day of your payment clearing. Your first User License will include an administrator account that cannot be downgraded. If you have a one user account, this will be your only user profile.

As your business grows, you can upgrade your account to include more users to fulfill different roles on the system.

The User Roles include:

	Agents: Agents can add and edit services, send emails or SMS to employees, find an estimate, view unpaid or closed reports, find services by date and backup the system.
	Managers: Managers are allowed all the same rights as agents and can also edit services that have been closed.
	Admin: Administrators are allowed full access and are the only users allowed to view financial records.
	Employee: ( unlimited Accounts!!!) Employee can view only their own unpaid or closed reports, get statistics and info.

Transfer of Licenses

The Real Time Manager license applies to your company only. You may not add additional companies or transfer any purchased licenses to other companies. If you have a situation that requires you to modify your company’s information, please contact us. Attempting to change your company information yourself may result in the loss of data.

Proprietary Software License

The Real Time Manager End User License Agreement (EULA) includes: restrictions on use, modification, copying and the republishing of Real Time Manager. Please be aware that this is only a limited, non-exclusive license. The licensor is and remains the owner of all titles, rights and interests in the software.