When you want to add a new employee to your Real Time Manager System, there are a couple of different paths that go to the same place. If you have Administrator access you can mouse over the “Admin” tab to scroll down and select “Add New Tech”. Or you can click the “Admin” tab, which will take you to the Administration page. From there you can select “Add A New Sub-Employee”.
From this page you will go to the “ADD NEW SUB EMPLOYEE” page.(Click link for Image)
On this page you will enter the data on your new employee, such as:
- First Name and Last Name
- Address, City, Zip, State, and Country
- Phone Numbers
- Company they work for and Job Title.
- You will enter their commission information. Percentages taken out for different payment types. Amount of extra commission added for after hour night jobs.
- Whether the employee will handle the payments, and if so what types if not all.
When you are done entering the employee’s information, just click on the “ADD NEW EMPLOYEE” button on the right side of the page. To begin using this employee you must add them to a work zone or zones. Go back to the “ADMINISTRATION” page and select “ASSIGN EMPLOYEE TO ZONE”. On this page select a state in the drop down box and check the desired Cities. Below the city section you will see a list of all employees already in the group and below it a list of all available employees. After selecting a city, click on the name of the employee you want to add to that city’s group and click on the “Add Employee To Group” button. Once they are assigned to a city, you can begin assigning jobs in the area to the employee.
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Zone:
What county are you serving? The first step in defining your area of work is to select the counties in which you operate. A job can only be completed and closed if the service is performed in a zone your company is setup for. To input a service from outside your normal service zone, you will first need to set up a sub-employee for that zone,
Employee Zones:
All employees are defined by the zone in which they work. Employees will be displayed only in the zone they are set up for, If there is only one employee assigned to a zone where a service is requested then they will be the only employee displayed.
Providers:
New service providers can be created in the “Admin” section under the “Add New Service Provider” button. Fill out the required fields accurately to keep your system running smoothly and efficiently. If you need to edit any details of a specific provider you can do so from this view.
Sub-Employees:
You can edit or add to your list of sub-employees from this view.
Payment Types:
All of the charges you have made are recorded in an organized report. In this window you can view all monetary information related to services you have provided. Your fees are also broken down by percentage into cash, check and credit.
Day Service:
Input the amount of commission your sub-employee will receive when performing a service during the day.
Night Service:
Input only the extra commission your sub-employee will receive when performing a night time service on top of their day time commission.
Preferred Employees:
Your sub-employees can be rated using an easily-understood star system. Those with the highest star ratings will be preferred over lower-rated individuals.
Delete Services:
If a service needs to be deleted for any reason, you can do so here. All services that are deleted can be recalled and re-assigned if necessary.
Shortcut Buttons:
In addition to the main page buttons, across the top of the Admin page are shortcut buttons so you can easily navigate from one page to another:
Zones, Employee Zones, New Employee, New Provider, Provider list, Employee List, Delete Service, Parts and Group, Add New Part, Parts Sales List, Refer, Decline and SMS Refer, Decline and SMS buttons are where you can add and edit options or text.
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