The Top 10 Reasons to Move your Field Service Business Online

Posted by realtimemanager

1)      Less Paperwork—With the majority of your company service calls and records kept online, there will be less need for sorting, filing, and storing piles of paper. You could also gain a savings on the amount of printer ink and copier toner, as your staff will be going through less paper.

2)      Organize Operations—With online system like Real Time Manager, you can enter service calls online and from there assign it to an available technician.

3)      Contact Information—Store pertinent information about employees and clients. No more need to fumble through an address book or rolodex.

4)      Communication—Send SMS mass or individual messages to your technicians.

5)      GPS Tracking—“Have you always wanted to know where your employees were?” Will now you can. Real Time Manager has integrated Google Maps to enable your company to track its employees through the use of GPS enabled phones. This will give employers insight into the location of their technicians and also save time on service calls, as the nearest free tech can be assigned the job within the online management system.

6)      Payment—Keep record of invoices and payment information. Track who owes the company money or who the company owes money.

7)      Inventory Control-- Keep track of parts and inventory sold to or by technicians.

8)      History—Easily look at all of the services provided to a client, rather than digging through their paper file for service records.

9)      Online Storage and Backup—Files will be stored online at the provider’s servers. If the company computers go down, the files will not be lost. Backup will be done by the provider automatically and by request of the company.

10)   Online—Since everything will be handled online, all that is really needed on the company’s end is a computer and an internet connection. The company will not need to invest in servers and high end computers, as that service will come from the provider.

Posted on: 6/30/2010 at 5:00 PM
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Categories: Google Maps | GPS | SMS
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Manage operations, Locate Job Sites, Keep Track of Security Keys

Posted by realtimemanager

Just some more ways Real Time Manager helps you manage your business, Locate job sites, and track your security key customers.

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Posted on: 10/20/2009 at 6:29 PM
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Categories: Google Maps | GPS
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