1) Less Paperwork—With the majority of your company service calls and records kept online, there will be less need for sorting, filing, and storing piles of paper. You could also gain a savings on the amount of printer ink and copier toner, as your staff will be going through less paper.
2) Organize Operations—With online system like Real Time Manager, you can enter service calls online and from there assign it to an available technician.
3) Contact Information—Store pertinent information about employees and clients. No more need to fumble through an address book or rolodex.
4) Communication—Send SMS mass or individual messages to your technicians.
5) GPS Tracking—“Have you always wanted to know where your employees were?” Will now you can. Real Time Manager has integrated Google Maps to enable your company to track its employees through the use of GPS enabled phones. This will give employers insight into the location of their technicians and also save time on service calls, as the nearest free tech can be assigned the job within the online management system.
6) Payment—Keep record of invoices and payment information. Track who owes the company money or who the company owes money.
7) Inventory Control-- Keep track of parts and inventory sold to or by technicians.
8) History—Easily look at all of the services provided to a client, rather than digging through their paper file for service records.
9) Online Storage and Backup—Files will be stored online at the provider’s servers. If the company computers go down, the files will not be lost. Backup will be done by the provider automatically and by request of the company.
10) Online—Since everything will be handled online, all that is really needed on the company’s end is a computer and an internet connection. The company will not need to invest in servers and high end computers, as that service will come from the provider.
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Google Maps Is Included With Real Time Manager
When people want to find directions to a restaurant or location online they go to MapQuest or GoogleMaps. While MapQuest is good mostly for just getting directions, Google Maps goes many steps further. With Google Maps, not only can you get directions to your future destination, you can view street level photography to get an idea of where you are going. All of this from satellite imagery. It is a very odd feeling when you type in your home address and view a picture of your house and say, “Yes, that is my place”.
One of the many benefits of Real Time Manager is that the Google Maps application has been integrated into the system. From within the Real Time Manager system, you can enter the job site addresses of your technicians and view the distances on a map. To add to this effectively, technicians with a GPS enabled phone can be added to the Real Time Manager system and have their locations be viewed by the manager. You will be able to see where they are, and where they should be. When a service call comes in, you will be able to see who is closest to the location and assign the job to them. There will be no more need to call beeper and cell phones to see where your employees are.
Along with the positions of your techs, you can also view traffic conditions. With this information you can advise your techs on routes they may want to avoid. Google is always improving their technology, and Google Maps can only get better.
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Just some more ways Real Time Manager helps you manage your business, Locate job sites, and track your security key customers.
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