Auto Towing and Key Cut Codes
Tied in with locksmith services of the Real Time Manager “Service Form” is that of auto towing. Located on the “Distance” page are options for towing and other roadside assistance services. The assistance a client needs can be easily selected on the page. From a jump start, help with a flat tire, or the replacement of lost or broken car keys.
A library of key cut codes for different makes and models of vehicles allows your technicians to quickly obtain the information they need to quickly duplicate a missing or broken key a client needs to get back into their car. Having the information of the car or motorcycle will also let the tow company know what type of tow truck or retrieval vehicle to send out.
There is of course an address section to let the tow truck driver know where to find you. This can also pinpoint the customer’s location on the Google Map. So in general vehicle assistance needs the nearest technician can be assigned to the service call.
Having the client’s personal and vehicle information in one form will increase the speed of service to the client and help them quickly get back onto their day. Speedy service will increase the number of service calls a technician can handle, increasing their productivity and therefore raising company profits.
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