Locksmith Dispatch Software
From its original inception, Real Time Manager was designed to be software for locksmith dispatching. Where an operator at the call center or office would take service calls, look at available technicians listed on the screen, and assign a service technician to the job. From that point it has grown up to be so much more. Along with seeing a list of available technicians on the screen, the dispatcher can now see the location of said technician through the use of GPS technology integrated with Google Maps. With this feature, the dispatcher can now see which available technician is nearest to the location of the service call and assign them to the job.
In addition to being dispatching software, Real Time Manager also now manages employee information, client information, and company information. Combining attributes of both an address book and basic accounting information. Invoices, payments, commissions due, and commissions owed are kept track of within the Real Time Manager System.
There are other programs out there that handle one of these features on their own. But why buy 3 or more different programs, when you could get them all in one software package? Real Time Manager is configurable to many services fields, in addition to the Locksmith Service Industry.
Dispatch software can improve your company’s efficiency. By assigning the closest technician to the job, drive times will be reduced, allowing technicians to drive less and respond to more service calls.
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